Status: pitch not converting

Fix the pitch. Grow the account.

Most B2B growth problems aren't a strategy problem. They're a chain of three problems treated separately when they should be treated as one: the proposition, the pitch, and the retention. I fix the chain — enterprise B2B, post-Series A. The same chain your board will be asking about at the next update.

Diagnostic readoutGTM-42
Proposition
under-framed
Pitch
low conviction
Retention
NRR sub-100%
0fixablerebuiltconverting42

Three points of failure. One chain.

The metrics that make an account buy are the same metrics that make it grow. Most companies treat winning and growing as two different problems, run by two different teams, with two different stories. They're one chain: find the value drivers, sell on them, then move them.

Stage 01

Proposition

I identify the actual value drivers — the specific metrics this account will buy on — and rebuild the offer around them, instead of a generic pitch that only makes sense in your boardroom.

Stage 02

Pitch

I train frontline teams to sell on those same value drivers, and to disqualify fast — dropping the accounts that were never going to sign or go live — so the team's full effort goes on the slower, harder cycle of winning the accounts built to actually go live and grow.

Stage 03

Retention & growth

Post-signature, I keep moving the same value drivers that won the account in the first place. That's what shows up as GRR and NRR, not just logo count — the metric your board will ask about is the one you sold on.

From informed guess to actual client profile.

Most ICPs come from a workshop: a few senior people agree on a persona, informed by experience, still fundamentally a qualitative guess. Most firms already have what's needed to do better — Claude or something like it, sitting on top of the CRM, the call recordings, the revenue and retention history. What's usually missing isn't the tool. It's knowing what to ask it. I bring the commercial judgment to interrogate what you've already got and turn it into an actual client profile — built from what happened, not what people remember happening.

Qualitative ICP
  • Built in a workshop, from memory and instinct
  • A handful of data points, chosen by whoever's in the room
  • Reviewed once a year, if that
  • Right in general, wrong in the specifics that matter
Actual client profile
  • Built by interrogating data you likely already hold
  • Every account's full revenue and retention history, not a sample
  • Re-run as new data comes in
  • Shows what your best accounts actually have in common
Pattern
Find what your highest-value, highest-retention accounts actually have in common — not the assumptions in last year's ICP slide.
Profile
Turn that pattern into a working profile your team can actually target against, not a static one-pager nobody uses.
Point
Redirect prospecting, pitch, and account growth at the accounts that match — fewer, bigger, more likely to expand once they're in.

Lose fast. Win slow.

Lose fast means dropping, early, the accounts that were never going to sign or go live — before they cost you sales time, implementation time, and post-signature time. Win slow isn't the warning sign — it's the reality of landing a genuine enterprise account: large buying committees, procurement, demonstrations, customisation. The discipline is committing your team to accounts with the best chance of actually going live and growing, not just the ones most likely to book fastest. MEDDPICC exists to make that call early, but most training teaches the acronym and stops. It doesn't connect Metrics, Economic Buyer, or Champion to the value drivers you've just built, or to the accounts your ICP says are actually worth the slower cycle.

Standard training
  • Generic MEDDPICC workshop, delivered once
  • Disconnected from your ICP or value drivers
  • Wrong-fit accounts get chased for months, not dropped early
  • Debooked revenue shows up as a surprise
What I do
  • Senior commercial operator, not a trainer
  • Qualification tied to your ICP and value drivers
  • Wrong-fit accounts dropped early; real ones get the time they need
  • What you close is what actually goes live

Built for people who already have a team, not people looking for one.

Founder / CEO

Your proposition isn't landing

You can feel it in the numbers before anyone says it out loud. I'll find out why and rebuild it — enterprise B2B, Series A and beyond.

Sales leader

You're winning deals you shouldn't

The real problem usually isn't losing. It's the wins that never go live — sold on the wrong basis, stuck in onboarding, quietly debooked while they eat your team's capacity. I'll fix the qualification, not just the close rate.

Before the next round

Your board pack won't hold up

Growth rate gets you in the room. GRR and NRR are what get you the multiple. If those numbers are soft, or you can't yet explain why, that's the conversation to have before your investors start it for you.

GRR — the floor
What your board asks first
Capped at 100%. It's the first question in most board updates: how much of last year's revenue actually survived, before any upsell offsets it.
NRR — the ceiling
What your board asks next
Uncapped. Increasingly the number investors weight above growth rate or gross margin when they're deciding what your business is worth.

Fee-based. Project by project. No seat at the table.

Focus
Elephants, not a volume game. I work with companies trying to land, retain and grow a handful of the highest-value accounts in their market — not close more small deals faster. Twenty-five years of enterprise B2B sales has been spent almost entirely hunting the biggest accounts in the room.
Engagement
Scoped, fee-based projects — not a retainer, not a role. Brought in for the specific piece that isn't working, then I move on.
Background
25 years getting mid-stage companies investment-ready, applied to whether your go-to-market actually converts.
Why it works
An associate outside your org chart stays sharp and current rather than institutionalised — that's the point, not a limitation.

Enterprise deals, complex stakeholders, 25 years.

I've spent 25 years originating, structuring and closing complex enterprise agreements in data-intensive, mission-critical environments — leading the deal team, not just carrying the number. That includes navigating GDPR and data-privacy requirements as standard practice in MarTech, where customer PII sits at the centre of the proposition. It means aligning sales, product, delivery and executive stakeholders behind one value narrative, and keeping qualification disciplined enough that the deals we commit to are the ones built to actually go live.

Most recently I owned retention and expansion economics — GRR and NRR — across a €65m+ global enterprise portfolio at Uberall. Before that, at SAP Emarsys, I built a paid discovery capability that became a recurring €10m+ annual services revenue line, embedded directly into how enterprise deals were won and renewed.

I've operated inside MEDDPICC, value-selling and Challenger-informed environments long enough to know where the framework stops and the actual commercial judgment has to start.

Full history on LinkedIn →
25 yrs
Enterprise B2B revenue leadership
£1m+
Multi-year deals closed and led
€65m+
Enterprise portfolio, GRR/NRR owned
€10m+
Recurring services revenue built from zero
Enterprise wins & growth across Vodafone · Johnson & Johnson · Unilever · EasyJet · Puma · Samsonite / Tumi · Sony PlayStation · Ticketmaster · Philip Morris International · Salling Group · regulated financial institutions